Booking and Cancellation Policy

Suzanne will call you to confirm the details of individual appointment, including location.

Please allow a 30 minute window before and after your scheduled appointment time for the service provider to arrive.

Group or Event Appointments, please review details under Event Description.

All signatories MUST be able to communicate directly with Notary.  Translators are not permitted for notary services.

$50 or the accommodation/travel fee, whichever is higher, will be charged for “No Shows’ or cancellations less than the time permitted in the booking policy or time specified in all verbal or written agreements

All payments will be applied to services or FORFEITED if cancellation is less than 2 hours before the scheduled appointment or you NO SHOW. Full payment is due at the time of service.

Notarization & Government fees will be determined at the time of service.

All signatories/applicants MUST be present and have valid Driver’s License (cannot be expired) or approved Government issued photo ID.  Please be sure to have all documents completed but NOT signed before Suzanne’s arrival.

A $15 late fee will be applied 30 minutes after scheduled appointment and for every 20 minutes thereafter.

If for any reason services cannot be completed, excluding operator error, fees are non-refundable.